FAQ

Popular Questions

• Which countries do you ship to?
• Which brands are exclusive to Dr Boom Communications?

 

Mobile Repairs

• How long will it take to repair my device?
• How long is the warranty on my repaired device?
• What if a different part of my repaired device breaks?
• If I supply my own spare parts, can you repair my device?
• Can you sell me spare mobile parts?

 

Products

• My product is faulty. What should I do?
• What if I can't make it back to the store to have my product assessed?
• My product has been sent for assessment. How long does this usually take?
• Can you sell me spare mobile parts?
• The product I want is out of stock. What should I do?

 

Screen Protectors

• Can you put the screen protector on my device?

 

Refunds and Exchanges

• Why can't I get my refund immediately?
• What if I change my mind and want to refund the product?

 

 HAVE A QUESTION?

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