"We had an old phone repaired for my son which required a new screen. After six months screen wasn’t working so I took it back and with out any hassle they very kindly replaced it under warranty. The service was outstanding. They Aldo provided a new screen protector free of charge. I Really appreciate it thank you Jackie."
Dean K.
"Fantastic service. The staff were very friendly and professional and competent. They deserve 11/10. Repaired my phone after dropping in water."
Andrew S.
"I took my iPhone XS in to get a screen replacement, great price, even better service and they gave me a new screen protector and even fixed a speaker issue I had!! It’s like my phone is brand new again, I couldnt be happier!!"
James M.
Each of our stores has a technician on site, ready to repair your mobile device on the spot. We also have a national service centre to assess devices and perform additional services. Depending on the issue and the device, on the spot repairs could take up to an hour. Our technicians will be able to provide an estimate on how long it will take. More complex issues or servicing which requires heavy soldering may need to be sent to our National Service Centre which could take up to ten business days.
We only use our own sourced quality parts which have undergone strict and thorough testing to ensure your device continues to perform to its usual standards.
Warranty on service work is immediately void if:
We specialize in offering comprehensive repair services for a diverse array of electronic devices, catering to the needs of individuals across Sydney. Our expertise extends to repairing a wide range of gadgets, including but not limited to Phones, iPads, Tablets, and other similar devices from an extensive selection of renowned brands.
Among our specialties, we excel in resolving issues with devices from industry giants such as Apple, including iPhone repair services that cover various models and generations. Additionally, we're equipped to handle repairs for Samsung smartphones and tablets, ensuring that your Galaxy device receives the attention it deserves to restore its functionality.
Moreover, our skilled technicians are proficient in addressing problems encountered with Google Pixel devices, providing reliable solutions to keep your Pixel phone or tablet performing optimally. We also offer repair services for Oppo devices, resolving issues efficiently to get your smartphone or tablet back in top condition.
Furthermore, our expertise spans beyond these prominent brands, encompassing repairs for a myriad of other manufacturers. Whether you own a Huawei, LG, Motorola, Sony, Nokia, Xiaomi, OnePlus, HTC, or any other brand of phone, tablet, or similar gadget, rest assured that we have the knowledge and proficiency to diagnose and rectify any issues it may be experiencing.
At our phone repair center, we prioritize quality, precision, and customer satisfaction above all else. With our commitment to using genuine parts and employing advanced repair techniques, you can trust us to deliver reliable solutions tailored to your specific device and its unique requirements. Experience the difference with our dedicated repair services, designed to breathe new life into your beloved electronic companions.
We can address a wide range of issues, including:
Hardware Issues:
 - Cracked screens
 - Water damage
 - Battery issues (bulging, low health)
 - Charging port problems
 - Cracked back glass repair
 - Cracked/broken camera lens
 - IC damage
 - Phone dents/bend
 - SIM card problems
 - SIM tray issues
 - Phone GPS issues
Software Issues:
 - Software glitches
 - Screen issues (discoloration, unresponsive)
 - Storage issues
 - Touch screen response issues
 - Phone not powering on
 - Phone lagging issues
 - Lost or deleted data issues
 - Face-ID not recognizing issues
 - WiFi not connecting on phone issues
 - Unresponsive phone
 - Software issues
If you're experiencing any issue with your device, don't hesitate to bring it in for assessment.
At our repair center, we understand that each device is unique, and every issue requires personalized attention. Our commitment to excellence extends beyond just fixing problems; we strive to provide comprehensive solutions that address the root cause of issues and prevent recurrence whenever possible. Whether your device is suffering from hardware malfunctions, software glitches, or a combination of both, you can trust our team to deliver expert diagnostics and tailored repairs. With our dedication to quality craftsmanship and customer satisfaction, we aim to exceed your expectations and restore your device to peak performance.
Yes, we offer mobile phone repair services at multiple convenient locations to serve customers across Sydney and its surrounding areas. Our strategically placed repair centers are designed to ensure accessibility and ease for our valued clientele. You can find our expert repair services available at various prominent locations including:
Westfield City Central Plaza: Located in the heart of the city, our repair center at Westfield City Central Plaza offers convenient access for urban dwellers and busy professionals seeking prompt phone repairs.
Westfield Bondi: Situated within the iconic Westfield Bondi shopping complex, our repair center caters to the needs of residents and visitors in the vibrant Bondi Beach area.
Westfield Burwood: Serving the bustling suburb of Burwood, our repair center at Westfield Burwood provides comprehensive phone repair solutions for local residents and commuters alike.
Westfield Parramatta Level 2 & Level 5: With two convenient locations within Westfield Parramatta, our repair centers offer unparalleled accessibility for customers in one of Sydney's largest shopping destinations.
Gladesville near Mazda Ryde: Nestled in the Gladesville area near Mazda Ryde, our repair center serves the local community with reliable phone repair services.
Met Centre: Conveniently located in the heart of Sydney's central business district, our repair center at Met Centre caters to busy professionals and city dwellers in need of efficient phone repairs.
Westfield Eastgardens: Positioned within Westfield Eastgardens shopping complex, our repair center serves residents and shoppers in the Eastern Suburbs with prompt and professional phone repair services.
Stockland Forster: Serving the Forster-Tuncurry region, our repair center at Stockland Forster provides expert phone repair solutions for locals and tourists exploring the beautiful Mid North Coast.
Bourke Street Mall: Situated in Melbourne's iconic Bourke Street Mall, our repair center offers convenient phone repair services for residents and tourists in the bustling CBD.
Waurn Ponds Centre: Located in the Waurn Ponds Shopping Centre, our repair center serves residents in Geelong and the surrounding areas with top-notch phone repair solutions.
Westfield Doncaster: Situated within Westfield Doncaster shopping complex, our repair center caters to residents and shoppers in Melbourne's eastern suburbs with professional phone repair services.
Delacombe Town Centre: Serving the Ballarat region, our repair center at Delacombe Town Centre offers reliable phone repair solutions for locals and visitors alike.
Westfield Southland: Positioned within Westfield Southland shopping center, our repair center provides expert phone repair services for residents and shoppers in Melbourne's southeastern suburbs.
South Point Tuggeranong: Located in the South.Point Tuggeranong shopping center, our repair center serves the Tuggeranong Valley region with comprehensive phone repair solutions.
With our widespread presence across these key locations, customers can conveniently access our top-quality phone repair services whenever the need arises. We're committed to ensuring customer satisfaction and delivering swift, reliable repairs to keep your devices in optimal condition.
By accepting our offer to repair your mobile device you are agreeing to the following terms and conditions of service. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
All Service work and repairs are provided with the Dr Boom Lifetime Guarantee for parts used and workmanship from the date of collecting your repaired device and agreeing that the repairs have been completed to your satisfaction and for as long as you are the owner of the device and the SIM card and IMEl are registered to you. For more information about your Lifetime Guarantee please go to www.drboom.com.au or see in store for details; By paying for and accepting return of your mobile device you acknowledge that the device has been received in a fully functional and acceptable condition.
Where there is any uncertainty, conflict, or disagreement regarding your repair you agree that Dr Boom Communications will at their absolute discretion reinstate your phone to a condition equal or as reasonably practicable to that at time of receipt by us and refund your payment in full. Such reinstatement may include the removal of any item or component installed by us and the replacement of your originally included item/s or one/s of equal to or similar condition; Under such circumstances you agree that you will have no further claims against Dr Boom Communications its agents, franchisees, or associated entities.
Any warranty provided does not cover accidental or wilful damage, misuse, negligence, liquid ingress or failure to comply with the manufacturer’s instructions; All warranties commence from the date of this receipt and must be accompanied by this receipt or an equivalent proof of purchase such as a bank or credit card statement at time of claim. No warranty claims can be actioned without a proof of purchase. All warranty claims once approved, the consumer will bear no cost including any freight or postage costs.
Service work, repairs and component parts are not warranted in the event of liquid damage or if the device has been liquid damaged previously. Any warranties offered on service work or component parts are immediately void if the device or item has been in any way tampered with by third parties. No warranty, either direct or implied, is offered on any service or repair work carried out on any component or device functionality that is not directly related to the work carried out. No responsibility for data loss or integrity is accepted by Dr Boom Communications or our Agents on any device. All parties accept that where a device was inoperative or not fully functional at time of receipt it is impossible for all faults to be fully diagnosed and we: – reserve our right to withdraw our offer to repair and / or. to provide you with an amended price for work required and / or to undertake the agreed repair which once complete may not necessarily restore full functionality to your device.
We reserve our right to use parts that are either supplied directly by the manufacturer of your device or an equivalent original equipment standard at our absolute discretion and subject to availability. Any trademarks or brands remain the property of their respective owners and Dr Boom Communications makes no representations in this regard.
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please visit our website www.drboom.com.au OR contact our privacy officer:
Tracy McCartney
Unit 2/56 Buffalo Rd Gladesville, Australia NSW 2111
By interacting with us or using our services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. This Privacy Policy is effective as of 1st of September 2023.
